Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
safe
Reviews
Newland House
2022-04-01
Person
5
5
0
Review of Learning Disabilities Intensive Support Team
1st April 2022
We are very happy with the support we have received for our son. [name removed] has been brilliant and diligent in working to get us the right support that we needed.
Suggested improvements
N/A
Newland House
2022-01-14
Person
5
5
0
Review of Community Team for People with Learning Disabilities - South
written by a patient
14th January 2022
I was treated with great kindness and understanding of my needs, and I enjoyed my session with all and Jane immensely.
Newland House
2022-01-14
Person
2
5
0
Review of Community Team for People with Learning Disabilities - South
14th January 2022
I want to know about what care.
Suggested improvements
Getting some care would do.
2022-05-27 13:42:12
Response from Newland House
I am really sorry about this. The pandemic has affected all learning disability services. However this should not affect the care and support you receive. Please contact the appropriate service to discuss your needs. If healthcare related, please contact the team or our confidential PALS service on 0800 917 8504.
2022-05-27 13:21:55
Response from Newland House
This would have been due to covid-19 and the restrictions in place in terms of visits/contact with clients.
2022-01-24 12:04:58
Response from Newland House
I am really disappointed that you are having this experience. Please talk to your keyworker of contact our confidential help line on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, patient experience manager
Newland House
2022-01-14
Person
4
5
0
Review of Community Team for People with Learning Disabilities - South
14th January 2022
The staff helped me by understand about my care.
Suggested improvements
More regular contact with community learning disability nurse.
2022-05-27 13:41:46
Response from Newland House
I am glad we could help. The pandemic has been a difficult time for us for a variety of reasons, but we are slowly returning to normal. Please speak to the nurses if you feel you need additional support.
2022-05-27 13:21:20
Response from Newland House
This was during a period of time that contact was limited due to covid-19.
Newland House
2021-12-30
Person
5
5
0
Review of Community Team for People with Learning Disabilities - South
30th December 2021
Helpful.
Newland House
2021-12-24
Person
3
5
0
Review of Learning Disabilities Intensive Support Team
24th December 2021
I am in jail and feel I have not been looked after.
Suggested improvements
Everything apart from staff support.
Newland House
2021-11-17
Person
4
5
0
Review of CAMHS Medics (South)
17th November 2021
Dr. Eke was kind.
Newland House
2021-11-13
Person
5
5
0
Review of Community Team for People with Learning Disabilities - South
13th November 2021
The therapist took time to listen to us & to explain everything. Everyone worked together totally in my daughter’s best interests.
Suggested improvements
Everything was as good as it could be given the global pandemic.
Newland House
2021-10-28
Person
4
5
0
Review of CAMHS Medics (South)
28th October 2021
Good service.
Newland House
2021-10-20
Person
5
5
0
Review of Community Team for People with Learning Disabilities - South
20th October 2021
They were nice and friendly people and helped me a lot.